14 Things We Do Better
You won’t find another telecom, IT consulting, network services or computer support company that can promise you this:
- Business Focus. We focus on understanding your business and then we leverage technology to make it more effective.
- Swift Repairs. Your computer network and your time are too important to wait around for computer repair. Our remote network IT support services are the answer to this. We can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
- We Speak Your Language. You’ll get the clear answers to your computer and IT support questions that you deserve. There is absolutely no intimidating “geek speak” by our IT support technicians.
- The Right Solution. We design into each proposed solution those features, functions and cost structures to meet YOUR business needs.
- Blended Team Approach. We partner with your internal management, financial, operations and technical teams utilizing our tools and processes to maximize the team’s effectiveness.
- Always There. Even when you are unaware of our presence, we are there – monitoring, updating and proactively maintaining your Technology and Telecom solutions to avoid or minimize interruptions which can cost your business thousands of dollars. When an interruption does occur, we minimize its impact through our remote remediation capabilities or on-premise services. We back up this promise with a written Service Level Agreement.
- Affordable Price. We provide enterprise-class technology and telecom solutions and services at predictable prices that small and medium-size businesses can afford.
- On Time. On Budget. To Specification. We know the metrics by which successful projects are measured and guarantee that each project will meet those metrics.
- Unconditional Satisfaction. Complete satisfaction will be yours with our services. Nothing will get in the way of making sure you are a happy customer.
- Lower Costs, Waste And Complexity With Cloud Solutions. By utilizing cloud solutions and other advanced technologies, we can eliminate the cost, complexity and problems of managing your own in-house server while giving you more freedom, lowered costs, tighter security and instant disaster recovery.
- Expect Accuracy With Our Billing. Each detailed bill from us will be entirely accurate – guaranteed. Since you pre-approve all charges, your IT consulting bill will present no “mystery” charges with our computer IT management services.
- We’ll treat your business as we do our own. We won’t suggest anything that we would not do ourselves. Our consultants take a deep dive into the requirements of the business, the scalability of the options and the comprehensiveness of the solution, always with budget in mind. We take our role as your Virtual CIO very seriously.
- We always pass along the savings. Being partners with a number of valuable vendors has pricing perks that allows us to purchase software and hardware for our clients at up to 40% off the retail price. The savings are significant when making larger technology investments. And we make sure our clients always get the best prices available to us with zero mark up.
- You won’t feel abandoned. We take an active part in your success by having quarterly business meetings with you to assess the changing needs of the business, its goals and plans. We stay in touch with you to make sure we are delivering the technology you need to create the success you want.