Who This Is For
Businesses in South Bend, Mishawaka, Elkhart, Goshen, Plymouth and across Northern Indiana whose growth has outrun their software. The dealership whose service, parts and accounting systems each hold a different version of the truth. The manufacturer whose quotes live in spreadsheets, orders in the ERP, and shipping in a third system — with a person retyping between all three. The practice that enters the same patient details into the scheduling system, the billing system and the portal. The distributor whose biggest customer just said "we need you on EDI by Q2." If someone in your office spends part of every day moving data from one screen to another, this is the service that gives that time back.
The Problem: Your Systems Don't Talk, So Your People Do the Talking
Most small and mid-sized businesses run somewhere between five and fifteen separate pieces of software: accounting, CRM, e-commerce, the industry system (ERP, DMS, practice management), email and documents in Microsoft 365, a scheduling tool, a payment processor, a vendor portal or two. Each was bought to solve one problem, and each does. The cost shows up in the gaps between them — double entry, copy-paste errors, reports that take a morning to assemble, and the one employee who knows how it all fits together and can never take a vacation.
The usual response is to buy another system that promises to do everything. It rarely does, and now there are six systems. The better answer is almost always to connect what you have, automate the hand-offs, and build only the small, specific pieces that don't exist. That is what we do.
What We Offer
System Integration
Connect your software so data moves between systems instead of being re-entered. We integrate accounting, CRM, e-commerce, ERP, dealer and practice-management platforms, Microsoft 365 and payment systems so you have one source of truth and fewer manual steps.
Workflow Automation
The repetitive hand-offs — new order → invoice → shipping notice → customer email; new hire → accounts → equipment → training — turned into automated steps with approvals where you want them. Often built with tools you already license, like Microsoft 365.
Web Application Development
Custom web apps built for your workflows: internal tools, customer portals, dashboards, and process automation. We design and develop applications that fit your business and integrate with your existing systems — only when off-the-shelf genuinely won't.
Website Development
Professional business websites that load fast, work on any device, and support your goals — leads, e-commerce, or information — with the forms, tracking and CRM connections behind them so inquiries land where your team works.
EDI & Data Exchange
Electronic Data Interchange and secure data exchange with partners, distributors, or customers. We help you meet EDI requirements and automate order, inventory, and document exchange, tied into your existing order and accounting systems.
Reporting & Dashboards
One screen that pulls from the systems you already have — sales, jobs, cash, service tickets — so the Monday-morning numbers take a minute instead of a morning, and are the same numbers every time.
What's Included in Every Project
- Discovery on your actual process — we watch how the work flows today, not how the org chart says it does
- A written scope and fixed price — what connects to what, which direction data flows, what happens on an error, and what "done" means
- Use what you own first — vendor connectors and Microsoft 365 automation before custom code; custom code before a new platform
- Built and tested against a copy of your data — nothing touches live systems until it has run cleanly on real records
- Security by default — least-privilege API access, credentials stored properly, nothing exposed to the internet that doesn't need to be
- Documentation — so the integration doesn't become the next thing only one person understands
- Monitoring and alerts — we know when something stops flowing, usually before you do
- Ongoing upkeep — included for managed IT clients; available as a support plan for project-only clients
How a Project Works
- Map the flow. Where does the data start, where does it need to end up, who touches it in between, and what goes wrong today?
- Check what each system can do. APIs, built-in connectors, import/export — we confirm what's possible before promising anything.
- Scope and quote. A written plan with milestones and a fixed price. You sign off before work starts.
- Build and test on a copy. Real data, real edge cases — the order with no email address, the customer who exists twice — handled before go-live.
- Go live in stages. One connection at a time, with the old manual process still available until each step has proven itself.
- Hand over and monitor. Documentation for your team, alerts for ours.
All projects completed on schedule and on budget — we guarantee it.
Pricing
Integration, automation and development projects are scoped and quoted as a fixed price with the deliverables in writing before work begins. Smaller changes, investigation and troubleshooting are billed at our published hourly rates. Third-party costs — connector subscriptions, EDI network fees, hosting — are passed through at cost and quoted up front, so there is nothing to discover on the first invoice.
"Dependable Help Exactly When You Need It"
Lloyd put in a lot of time helping us onboard a new payment system alongside Asset. His responsiveness made the entire process manageable. He truly goes above and beyond.
Frequently Asked Questions
Related Services & Reading
Integration work usually sits alongside Microsoft 365 management (where much of the automation lives), managed IT services for the ongoing upkeep, AI services once the data is flowing cleanly, and vCIO advisory for deciding what to connect first. Industry pages: dealerships (DMS integration), manufacturing (ERP and shop-floor systems), healthcare (practice management).
From the blog: That Old Tech Isn't Free. You're Paying for It Every Month. · The Three IT Problems Everyone Postpones Until They Can't
Have a Process That Should Be Automatic?
Talk to an expert. Tell us where the re-keying happens and we'll tell you whether it's a connector, an automation, or a small build — and what it would cost.
Talk to an ExpertOr call (888) 606-8805